PRIVACY
POLICY

01 Who We Are

The Design Shore is a performance marketing agency based in New Delhi, India. We help businesses grow through paid media (Google Ads, Meta Ads), conversion optimisation, analytics, creative production, and marketing automation.

Website: thedesignshore.com
Email: tarun@thedesignshore.com
Phone: +91 99992 99890

02 Information We Collect

We collect information in two ways — directly from you, and automatically when you visit our website.

Information you provide:

• Name, email address, and phone number when you fill out our contact form or request a proposal
• Business name, website URL, and advertising budget when you enquire about our services
• Message content when you contact us via email or WhatsApp
• Any files, documents, or ad account access you voluntarily share with us during a project

Information collected automatically:

• IP address and approximate location (city/country level)
• Browser type, device type, and operating system
• Pages visited, time on site, and referring URL
• Clicks on buttons and links (via Google Analytics / Meta Pixel if installed)

03 How We Use Your Information

We use your information only for legitimate business purposes:

• To respond to your enquiry and provide a proposal or consultation
• To deliver and manage the marketing services you have engaged us for
• To send project updates, reports, and invoices
• To improve our website and service offering based on usage data
• To comply with legal obligations if required by law

We do not use your information to send unsolicited marketing emails or add you to bulk mailing lists without your permission.

04 How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited data only in these situations:

• Service tools: We use tools like Google Workspace, WhatsApp Business, and project management software to run our operations. These tools may store your contact details on their servers, governed by their own privacy policies.
• Ad platforms: If we manage your ad campaigns, we may upload audience data (e.g. customer lists) to Google Ads or Meta Ads on your instruction. This is done under your account, not shared independently by us.
• Legal requirement: If required by a court order or applicable Indian law, we may disclose information to the relevant authority.

05 Data Storage & Security

Your information is stored on password-protected systems. We use Google Workspace for email and file storage, which is encrypted in transit and at rest.

We retain your data for as long as we have a business relationship with you, and for up to 3 years after our last interaction, after which it is deleted unless required by law.

While we take reasonable precautions, no system is 100% secure. If you believe your data has been compromised, please contact us immediately at tarun@thedesignshore.com.

06 Cookies & Analytics

Our website may use cookies — small text files stored in your browser — to remember your preferences and understand how visitors use our site.

• Essential cookies: Required for the site to function. Cannot be turned off.
• Analytics cookies: Used via Google Analytics to understand page views, session duration, and traffic sources. Data is anonymised.
• Marketing pixels: The Meta (Facebook) Pixel and Google Ads tag may be active to measure ad performance and build remarketing audiences.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

07 Third-Party Platforms

Our services involve working within third-party advertising and analytics platforms. Each platform has its own privacy policy:

• Google Ads & Analytics — policies.google.com/privacy
• Meta (Facebook & Instagram) Ads — facebook.com/privacy/policy
• WhatsApp Business — whatsapp.com/legal/privacy-policy

We are not responsible for the privacy practices of these platforms. We recommend reviewing their policies directly.

08 Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Objection — object to us using your data for marketing purposes
• Portability — request your data in a portable format

To exercise any of these rights, email us at tarun@thedesignshore.com. We will respond within 30 days.

09 Children's Privacy

Our website and services are intended for business owners and marketing professionals aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted means you accept the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please reach out: